Wiltshire Council customer services in Salisbury move to Bourne Hill

Residents in Salisbury will be able to access Wiltshire Council services under one roof from this spring as the council moves its customer service desks from Milford Street to Bourne Hill.

The move will see all services currently at Milford Street, including benefits and housing, moving to Bourne Hill.

The customer desks will open to the public at Bourne Hill on Monday 27 April alongside police teams already working in the hub. The new site is a central location and has wheelchair access.

The move away from Milford Street will save £80,000 per annum and is part of the wider transformation programme to reduce the number of Wiltshire Council office buildings from 95 to three main hubs. Overall this will save more than £85 million over the next 20 years and annual running costs of £5 million each year. The programme will mean a 40 percent reduction in carbon emissions.

Stuart Wheeler, cabinet member with responsibility for hubs said: “We have made a commitment to reducing our buildings to be more efficient and smarter in the way we work and this is the next step to achieving this.

“In Salisbury this means people can expect the same high level of customer service but in a much improved and accessible location.”